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Portsmouth Customer Service Center

Address |  Directions |  Hours |  Notices |  Services

Save Money - Save a Trip

  • A $5 fee may be added to each vehicle registration, driver's license and ID card renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail or over the phone (1-888-337-4782) . You may also avoid the $5 fee by renewing your vehicle registration at a DMV Select location.
  • Renew your vehicle registration (decals) online and save $1.
  • More than 25 other transactions may be conducted online.


click here for important notices regarding this office Important Office Notices:
  •  HAZMAT background check applications and fingerprinting are at this location.
  •  Customers may purchase hunting and fishing licenses, obtain temporary boat registrations, and submit applications for permanent boat titles and registrations at all DMV offices.
  •  E-ZPass On-The-Go sold here.

Hours of Operation:

Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:

  • 6400 Bickford Parkway
    Portsmouth,VA 23703-2900
  • Telephone: (804) 497-7100
  • Fax:757-686-5065


Directions:

From 664: Take exit 9 (Route 164). Proceed on Route 164 to the Towne Point Road/Churchland exit. Exit right off of ramp and stay in right lane. Turn right at traffic signal (Bickford Parkway). DMV is on the right.

From Route 17: Turn onto Poplar Hill Road. Proceed through next two traffic lights, taking a left at 2nd traffic light onto Bickford Parkway. DMV is on the right. (Poplar Hill Road name changes to Towne Point after second traffic light.)

For bus information contact Hampton Roads Transit (757) 222-6100

Services:

Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.
Registrar on location Applying to register to vote or change your voter registration address just got easier! A Portsmouth City Assistant Registrar is now located at the Portsmouth Customer Service Center to help you apply to register to vote or change your voter registration address.

Assistance:

DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.


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Virginia Department of Motor Vehicles (DMV) 2013, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

(804) 497-7100
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It is DMV's policy to only release your information to you.


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