DMV News Releases
FOR IMMEDIATE RELEASEThursday, October 6, 2011
DMV Service Interruption for Certain Transactions Occurs Oct. 8
Social Security Verification Will Be Unavailable This Saturday
RICHMOND - Certain services provided by the Virginia Department of Motor Vehicles (DMV), including applying for a first-time Virginia driver's license, will be unavailable on Saturday, October 8, 2011.
Due to system maintenance by the U.S. Social Security Administration (SSA), social security number verification will not be available in DMV customer service centers (CSC) on October 8. DMV verifies social security numbers when processing new driver's license transactions and some driver's license renewal transactions.
Customers who need first-time or renewed driver's licenses are encouraged to visit DMV before October 8; all DMV offices will be closed on Monday, October 10 in observance of the Commonwealth's Columbus Day holiday.
Customers who are unable to obtain a new or updated driver's license on October 8 will receive a letter during their visit to the DMV customer service center. Customers may return to any CSC during the week of October 11 through 14 and present the letter at the information desk for expedited service.
If a customer's driver's license expires, Virginia law requires the customer to show proof of legal presence to renew at DMV, even if legal presence has been proven in the past. Legal presence means that a person is either a U.S. citizen or is legally authorized to be in the United States. Examples of documents used to prove legal presence include a government-issued birth certificate or a U.S. passport. For more information on acceptable documents, see DMV's Guide to Obtaining a Driver's License or Identification Card.