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DMV News Releases

FOR IMMEDIATE RELEASE

Thursday, February 2, 2012

DMV Closed Feb. 20 for George Washington Day Holiday
Customers Encouraged to Conduct DMV Business Via Website

RICHMOND - All Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Monday, February 20, 2012 in observance of George Washington Day. Customers may continue to conduct their DMV business on holidays and every day using DMV's automated telephone service at 1-888-337-4782, through the mail or via www.dmvNOW.com.

"Thirty-one transactions are now available on DMV's website," said DMV Commissioner Richard D. Holcomb. "Because of our large array of alternative service offerings, more customers than ever are using a more convenient method to renew their vehicle decals rather than visiting a DMV office, and many of those are using the web."

To conduct business online, customers are encouraged to sign up for a myDMV account at www.dmvNOW.com/myDMV. After obtaining a personal identification number (PIN), a variety of transactions are available online including driver's license and ID card renewals, obtaining driving records and purchasing special license plates. Customers with a myDMV account may opt to receive vehicle registration renewal reminders via email, text or phone message instead of receiving notices through the U.S. mail.

"More than three-quarters of a million Virginians have signed up for this convenient service," Holcomb said. "We applaud these Virginians for helping to save the Commonwealth money and resources." The 750,000 customers who are no longer receiving paper reminders via mail will save the state $442,000 since each piece of mail not processed by DMV saves 59 cents in printing, processing and postage fees.

Ninety percent of Virginians who have signed up for electronic notifications opted for reminders via email, while 6 percent selected a phone message and 4 percent chose to receive their DMV alerts via text.

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